Sr. UX Researcher Job at BlueCross BlueShield of Tennessee, Chattanooga, TN

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  • BlueCross BlueShield of Tennessee
  • Chattanooga, TN

Job Description

Employer Industry: Health Insurance Why consider this job opportunity

  • Fully remote position offering flexibility in work location
  • Opportunity for career advancement and growth within the organization
  • Engage in impactful research that enhances members' health insurance experiences
  • Collaborate with cross?functional teams including design, product owners, and developers
  • Competitive salary based on experience and qualifications
What to Expect (Job Responsibilities)
  • Design, plan, and conduct user research using both qualitative and quantitative techniques
  • Create user personas, journey maps, user flows, and user stories based on research insights
  • Analyze and synthesize data from various sources to generate actionable recommendations for digital products
  • Document and share research findings with internal clients and leadership through engaging presentations
  • Manage multiple studies with varied scopes effectively
What is Required (Qualifications)
  • Bachelors Degree or equivalent work experience required (4 years of professional work experience in a corporate environment)
  • Minimum of 6 years working in the field of UX, digital experience, or product management
  • At least 2 years of project management experience with demonstrated skills and successes
  • Minimum of 1 year of data analysis experience
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
How to Stand Out (Preferred Qualifications)
  • Ability to distill complex technical subjects into user?friendly presentations and digital communications
  • Experience working independently with minimal supervision and in team environments sharing responsibility
  • Strong organizational skills with the ability to handle multiple projects simultaneously
  • Excellent oral and written communication skills
We prioritize candidate privacy and champion equal?opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top?tier employer. #JLjbffr

Job Tags

Work experience placement, Work at office, Immediate start,

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