Job Description

Candidate must have experience in managing janitorial and cleaning services.

Position is based in Mercer County, New Jersey

Position Summary :

The Site Operations Manager for Janitorial and Cleaning Services is responsible for the daily execution of work and the client relationships for the account assigned to them. This includes staffing, work planning, work oversight, inspections, and client communications. In addition, this position requires in-depth janitorial services and equipment knowledge to ensure service compliance and that team members are properly trained and work within company standards.

This role includes hands on management and oversight of all day-to-day operations including staffing, scheduling, account changes, client visitations, staff retention and QA.

Schedule & Availability Requirements:

This position requires a high level of flexibility . Staff coverage spans from 6:00 AM to midnight , seven days a week across the site.

● The primary schedule will typically be Monday through Friday , with a start time between 6:00 AM and 7:00 AM , ending around 2:30 PM to 3:30 PM .

● However, there will be days when coverage is needed for later shifts—requiring a start time around noon and ending at approximately 9:00 PM to support evening operations or events.

● Occasional weekend availability is also required to monitor or attend scheduled events.

The ideal candidate must be willing and able to:

● Respond to calls or address staff issues as they arise, even when not physically on site.

Requirements:

● Minimum of 3 years progressive management experience in janitorial operations or a related field.

● Ability to communicate effectively with the site team, management and clients regarding operations, and client matters.

● Demonstrated leadership skills that promote influence and build trusted relationships throughout the organization

● Ability to manage multiple projects effectively

● Ability to prioritize and meet deadlines

● Dedicated, conscientious professional with a positive, “can do, will do” attitude

● Self-motivated and self-directed

● Strong attention to detail, organization, multi-tasking, and follow up skills

● Results-oriented, strategic problem solver with strong decision-making skills

● Demonstrated superior interpersonal, written, and verbal communication skills

● Ability to work independently with minimal supervision in a fast-paced, deadline driven environment

● Thrive in a team environment and be a positive team player

Language Skills Required:

● Communicate fluently in both English and Spanish , as bilingual skills are essential for success in this role.

Licenses, Certifications, Registrations Required:

● Position is subject to a background check as with all new Company employees.

● Be able to pass a State and department of Education Background Check.

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