Job Description

Job Title: Production Supervisor

Department: Operations

Reports To: Director of Operations

Location: Southfield, Michigan (On-Site)

Compensation: Base + Bonus based on Business Management Objectives (BMOs)

Company Overview

ENDOCORP is a leading provider of mission-critical parts and repair solutions for flexible endoscopes and medical imaging equipment. Trusted by independent service organizations (ISOs), biomedical departments, and healthcare systems globally, we enable the repair and sustainability of life-saving diagnostic tools. With an unmatched inventory exceeding one million parts and proprietary refurbishment capabilities, ENDOCORP is a vital force in the evolving medtech service ecosystem.

Core Values

• Devoted to Excellence : We hold ourselves to the highest standards, delivering best-in-class parts, services, and experiences for our customers.
• Driven Daily : We show up every day with urgency and purpose, knowing our work contributes to saving lives.
• Customer at Our Core : We listen, understand, and deliver—putting our customers’ needs at the center of every decision.
• Always Do What’s Right, Especially When No One is Watching : We lead with integrity, owning our actions and upholding trust in every interaction.
• Take Our Work Seriously, Not Ourselves : We embrace excellence with humility and bring energy and joy to our workplace.

ENDOCORP is grounded in the principles of the Entrepreneurial Operating System (EOS), with a clear vision for the future and a detailed plan to achieve it.

As we continue to expand our impact, we’re looking for hands-on leaders to help build the operational backbone for the next generation of healthcare parts and services.

Position Summary

The Production Supervisor is ENDOCORP’s execution expert. This tactical role is responsible for developing and managing daily production schedules and ensuring seamless execution across teams. This individual ensures each shift begins with a clear plan, ends with measurable results, and has the resources needed for success.

This position blends the responsibilities of both a Production Planning Manager and a frontline Supervisor. The ideal candidate thrives in high-complexity, multi-step production environments (assembly, PCB, CCD), is highly hands-on, and knows how to build systems, manage production in alignment with forecasts, and lead teams through change.

Key Objectives & Responsibilities

Daily Execution & Leadership (75%)

• LMA : Lead, manage, and hold accountable supervisors and technicians using EOS tools.
• Plan the Day / Close the Day : Lead daily kickoff and wrap-up meetings; track outcomes and follow-ups.
• Readiness Check : Ensure tools, materials, and staff are prepared before each shift.
• Order Fulfillment & Quality : Hit daily production targets while maintaining quality standards.
• Bottleneck Management : Identify and resolve workflow issues before they escalate.
• SOP Deployment & Training : Train leads/technicians on new processes and best practices.
• Cross-Team Collaboration : Align execution with company priorities through regular meetings with leadership.

Production Planning & Systems Development (25%)

• Planning Tool Implementation : Optimize software/workflows (e.g., Katana, NetSuite, Excel-based tools).
• System Build : Create SOPs for scheduling and fulfillment across operational areas.
• Forecast Integration : Convert MSL and sales forecasts into shift-level production plans, coordinating with Sales, Finance, and Inventory.
• Routing & Scheduling : Map labor, work centers, and capacity across CCD, Endoscope, and Parts divisions.
• Work Order Oversight : Manage creation, issuance, and closure of work orders.
• Capacity Planning : Monitor throughput and improve labor/material utilization.

Qualifications

• 5+ years of progressive experience in a production or operations role in a manufacturing or rework environment
• Proven success managing or building complex assembly/production schedules
• A natural leader who inspires productivity, precision, and accountability
• High technical aptitude and fluency with production software
• Strong communication, problem-solving, and team leadership skills
• Track record of delivering results in team-based environments

Preferred Skills

• Experience with CCD, wire harness, or PCB production
• Experience with ERP systems (e.g., NetSuite, Katana)
• Lean or Six Sigma Certification
• Background in medical device, electronics, or imaging industries
• EOS familiarity or formal training
• Bachelors or associates degree

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