Job Description

Position: Assistant District & Operations Manager for NCA clients, including East Village Association (EVA) & another Downtown San Diego client (To be announced)

Virtual: No, In-Person

Status: Full-Time (40+ hours/week) | Hourly with Potential for Salaried Placement

Location: Corporate Office – Little Italy, San Diego, CA

Posting: Open Until Filled

Start Date:  June 15, 2025, or Agreed Upon Date

ABOUT US

New City America, Inc. (NCA) is a privately owned corporation specializing in consulting and contracting with nonprofit district management organizations. These organizations are responsible for overseeing a wide range of operations, including—but not limited to—nonprofit administration, board governance, financial management, public safety and cleanliness, public space development and activation, marketing and promotions, special event production, and brand identity creation.

Founded over 25 years ago, NCA is recognized as an industry leader, known for delivering exceptional and tailored services to clients. Our portfolio includes prominent San Diego communities such as Little Italy, East Village, Downtown El Cajon, and Downtown Chula Vista. While NCA also serves clients beyond San Diego County, this position will primarily focus on our work within the San Diego region.

JOB DESCRIPTION

The Assistant District & Operations Manager will support the District Manager/District Director in managing two primary client contracts: the East Village Association (Downtown San Diego) and Another Client To Be Announced (Downtown San Diego).

Key responsibilities include:

• Overseeing daily administration of district operations
• Ensuring operational compliance with local, state, and federal employment guidelines and operational safety best practices.
• Research and procurement of the best available equipment and strategies to ensure an efficient and effective comprehensive maintenance operation.
• Supporting the oversight of in-house maintenance teams or contracted vendors to ensure high-quality service delivery
• Representing the District Manager at stakeholders, community, and civic meetings
• Facilitating the implementation of special projects, including placemaking and wayfinding initiatives
• Conducting outreach with local stakeholders and recommending project strategies
• Managing district databases, responding to inquiries, preparing meeting materials, and monitoring client communications
• Coordinating check-signing processes with client signatories
• Attending and taking minutes at Board and committee meetings
• Supporting the planning, promotion, and execution of community events
• Participating in weekly PR and social media update calls to maintain positive district representation
• Building relationships with Board members, city staff, law enforcement, property managers, and local businesses
• Represent as a Spokesperson with media outlets if District Manager is not available
• Performing additional duties as assigned by the District Manager

MINIMUM QUALIFICATIONS

• Bachelor’s degree from an accredited four-year institution OR 4–5 years of relevant experience in urban planning, public space management, marketing, communications, property management, nonprofit work, community outreach, or advocacy
• Strong interpersonal and communication skills
• Self-motivated, proactive, and able to work with minimal supervision
• Collaborative team player
• Ability to manage multiple projects across different municipalities and stakeholders

PREFERRED QUALIFICATIONS

• Extensive operational experience overseeing employees, contractors, systems, etc.
• Background in government studies, public administration, urban planning, or property/business management
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Outlook), Adobe Acrobat (PDF Editor), and database platforms (e.g., Claris FileMaker)
• Strong familiarity with social media platforms (LinkedIn, Facebook, Instagram, TikTok, Twitter)
• Spanish fluency
• Interest in local politics, community advocacy, business marketing, and public space improvements

COMPENSATION & BENEFITS

• Hourly: $40.87–$45.67 | Salary: $85,000–$95,000 annually
• Overtime Permitted with Prior Authorization
• Medical (65% covered) and Dental & Vision (100% covered)*
• 401(k) (non-matching)*
• Paid Time Off (PTO)*
• Sick Leave (eligible immediately)
• 12 Scheduled Holidays
• Potential for bonuses

* Eligible after 90 days of employment

SCHEDULE & WORK LOCATION

• Standard: Monday through Friday
• On Occasion: Weekends or Before/After Hours Based on Need
• In-person at Corporate Office in Little Italy, San Diego. Remote work is allowed with prior authorization, but is not a part of the position’s standard schedule.

HOW TO APPLY

Interested candidates should submit a cover letter, resume, and three (3) references to Monica Montes at monica@newcityamerica.com.

For questions about New City America, Inc., the position, or the client organizations, please email Monica Montes directly.

Job Tags

Hourly pay, Holiday work, Full time, For contractors, Local area, Immediate start, Remote job, Weekend work, Monday to Friday,

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