Job Description
About DSV
DSV - Global transport and logistics is the world's 3rdlargest supplier of global solutions within transport and logistics. We add value to our customers' entire supply chain by transporting, storing, packaging, re?packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
Location
USA - Miami, 800 NW 62nd Avenue
Job Posting Title
Senior Freight Forwarder, AOG
Duties and Responsibilities
- Ensure proper handling of AOG shipments from pick up to delivery and continuous information flow between shipper, consignee, customer and DSV network.
- Organization and coordination of Import/Export/Domestic AOG shipments (Aircraft on Ground) within DSV network (National and Global), including hazmat cargo, oversize shipments, monitoring customs clearance with local branch or RLF department.
- Daily data entry into AOG Desk log and record filing for record purposes and for review analysis by upper management when needed.
- Communicate with local branches, shipper, consignee, Schenker Network as necessary to ensure proper handling of shipments and on?time delivers. This includes daily communication with parties such as co?workers, vendors, suppliers, customers, airlines, subcontractors, third?parties, and nationally & internationally based shippers.
- Monitor and control AOG operations with Customers, Branches, and Network to ensure proper level of service.
- Ensure information flow to/from customers, to/from local branches and to/from Network via phone, fax, email, and web based application.
- Timely preparation of daily AOG shipments in strict adherences to USA branch and airline regulations and cut off times.
- Ensure all documentation guidelines are met by the local branches according to the TSA regulations.
- Directly responsible for the daily maintenance and coordination of AOG shipments, client relationship development, and account servicing for key accounts based on customer contracts and SOPs.
- Audit shipper paperwork and international transport documentation for completeness and accuracy.
- Booking with airlines for international US export shipments to worldwide destinations selecting the best alternative based on the specific product location, cargo specifics, customer requirements, and transit time.
- Arrange shipment collection with trucking companies and integrators to ensure product is safely and efficiently transported to the departure airport.
- Pricing of AOG shipments nationwide to and from all worldwide locations according to customer needs. Responsible for USA import and export pricing, as well as collecting pricing from global locations for US customers.
- Monitoring and safe handling of aircraft engines nationwide on both import and export basis within customer and company requirements working in close coordination with qualified approved vendors.
- AOG Desk Coordinator is working on a rotational 24/7/365 shift which includes morning, afternoon, night, weekend, and holiday work which rotates among the team members according to a predefined pattern.
- Must ensure 24/7 reactivity, courtesy, and efficiency during their respective assigned shift through proper Customer Service skills.
Educational background / Work experience
- A Bachelor's degree in business, logistics, or a related field is required for this position.
- Professional certifications in freight forwarding, such as from the International Air Transport Association (IATA) or the National Customs Brokers and Forwarders Association of America (NCBFAA), may be preferred.
- 3-5 years of experience in freight forwarding, logistics, or a related field.
- Must be able to work on rotational shifts including morning, evening, nights, weekends and holidays.
- Requires experience shipping aircraft components including engines.
- Experience moving product on AOG basis preferred.
- Experience managing a team and working with clients is preferred.
Skills & Competencies
- Strong knowledge of international shipping regulations, INCO terms, and customs procedures.
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients, carriers, and colleagues.
- Proficiency in logistics software and systems, such as freight management platforms and ERP systems.
- Detail?oriented with strong problem?solving and analytical skills.
Function / Market & Industry Knowledge / Business Acumen / Processes
- Knowledge of air freight logistics and customs regulations
- Understanding of trade laws and regulations
Language skills
- Fluency in English is required
- Knowledge of additional languages is a plus
Computer Literacy
- Proficiency in Microsoft Office Suite
- Experience with logistics software and systems is preferred
Benefits & Compensation
For this position, the expected base pay is: $62,500-$84,500 / Annual . Actual base compensation will be determined based on various factors including job?related knowledge, geographical location, skills, experience, and other objective business considerations.
Equal Employment Opportunity
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com . DSV reserves the right to defer or close a vacancy at any time.
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Job Tags
Work experience placement, For subcontractor, Work at office, Local area, Worldwide, Shift work, Night shift, Day shift, Afternoon shift,