Job Description

Job Description

Job Description

JOB TITLE: Quality Control Manager

DEPARTMENT: Quality Assurance

REPORTS TO: General Manager

LOCATION: Onsite

JOB OVERVIEW

The Quality Control Manager is the primary owner of quality management system and inspection processes. This role is responsible for ensuring all products meet the highest quality standards, conform to customer specifications, and comply with AS9100 and NADCAP requirements.

KEY RESPONSIBILITIES

• · Lead and supervise the inspection team in a fast-paced precision CNC machining environment, managing day-to-day operations including in-process, final, and receiving inspections.
• · Oversee and maintain the Quality Management System (QMS) for compliance with AS9100 and NADCAP standards, including developing and updating procedures, work instructions, and quality documentation.
• · Drive Advanced Product Quality Planning (APQP) activities for new product introductions, engineering changes, and first article inspections (FAI/AS9102).
• · Facilitate Material Review Board (MRB) processes, including review and disposition of non-conforming products.
• · Act as the primary point of contact for customer and regulatory audits, leading preparations, responses, and follow-up actions.
• · Lead root cause investigations and corrective/preventive actions using tools such as 8D, 5-Why, Fishbone, and other problem-solving methodologies to resolve internal, supplier, and customer issues.
• · Collaborate with Manufacturing, Engineering, and Purchasing to identify critical features, develop inspection methodologies, manage supplier quality, and implement process controls.
• · Track, analyze, and improve key quality metrics (e.g., scrap, rework, customer complaints, PPM, on-time delivery) through data-driven reporting and continuous improvement initiatives.
• · Implement and manage Statistical Process Control (SPC) programs to monitor process capability and stability.
• · Promote employee engagement through training, development, performance management, and delegation within the quality team.
• · Support cross-functional teams in value engineering, risk management (FMEA), and process validation to enhance quality and efficiency.

PHYSICAL REQUIREMENTS

• · Primarily an office/desk-based role, with frequent visits to the shop floor required to oversee inspections, verify processes with operators/programmers.
• · Occasional overnight travel required to customers and/or trade shows.
• · Occasional lifting up to 25 lbs. (parts, fixtures, gauges, or material samples).
• · Ability to navigate stairs, uneven surfaces, and typical machine shop environments (exposure to noise, coolant mist, and moving machinery).
• · Must wear required personal protective equipment (PPE) including safety glasses, hearing protection, and steel-toe shoes when in production areas

QUALIFICATIONS & REQUIREMENTS

• 5+ years of management experience in a quality assurance/quality control role within a precision manufacturing environment (CNC machining strongly preferred; aerospace industry experience a plus).
• Strong knowledge of AS9100 and NADCAP requirements, with experience maintaining QMS compliance and leading audits.
• Proficiency in reading and interpreting complex blueprints, customer specifications, and Geometrical Dimensioning and Tolerancing (GD&T).
• Hands-on experience with inspection tools and equipment, including CMM (Zeiss preferred), micrometers, comparators, and programming.
• Expertise in quality tools and methodologies, including Lean Manufacturing, Six Sigma, Kaizen, 5S, FMEA, SPC, root cause analysis (8D, 5-Why, etc.), and APQP.
• Analytical skills with high attention to detail and proficiency in data analysis Microsoft Excel required. ERP/MRP systems such as Global Shop a plus.
• Demonstrated ability to lead teams, collaborate cross-functionally, and drive decisions in a fast-paced environment.
• Self-motivated with a track record of improving quality metrics and managing multiple priorities.
• Bachelor’s degree in Mechanical Engineering, Quality Assurance, or a related field preferred.
• Certifications such as ASQ CQE, Six Sigma Green/Black Belt, or AS9100 Lead Auditor a plus.

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