Job Description
Job Description
Job Description
Location: Atherton, CA 94027 (On-site)
Job Type: Full-time (40 hours/week), Hourly, Non-exempt
Availability: Typical 9 AM - 5:30 PM, Monday - Friday. Be available and on-call as needed.
COMPENSATION:
- $72,800 - $270,000/year (based on experience)
- Discretionary year-end bonus (up to 20%)
- Health insurance
- Paid vacation, holidays, and sick days
- Paid meal breaks
- Regular reviews & advancement opportunities
- Travel as needed
INTRODUCTION:
We’re looking for a Personal Assistant/Chauffeur to work under our House Manager in a dynamic private household setting. This role involves hands-on involvement in managing designated areas and a willingness to engage in a variety of tasks. Candidates should exhibit humility, a strong sense of service, excellent organizational abilities, and the assertiveness to hold staff accountable. You'll be part of a collaborative team of Personal Assistants, each responsible for different aspects of household operations. If you're adaptable, dedicated, firm in upholding standards, and experienced in management, we invite you to apply.
DUTIES:
Vendor & Supplier Management:
- Liaise and coordinate with external suppliers essential for the operation of the household or mansion (such as maintenance, cleaning, floristry, security, event planning, etc.).
- Oversee and manage various property projects and vendor activities to ensure each project is completed efficiently, while taking full responsibility for home maintenance, covering all aspects of property upkeep and repairs.
- Conduct quotation comparisons, engage in initial contract negotiations, or prepare approval processes, ensuring a balance between cost and quality while safeguarding the Principals' interests.
Property Management:
- Conduct regular property inspections, identify and report issues, and fix them, or arrange and supervise staff to resolve issues effectively and promptly.
- Oversee household inventory, ensuring an adequate supply and organization of household items.
- Efficiently arrange staff working hours and tasks to ensure optimal productivity and coordination.
- Inspect and ensure high-quality work from household staff, providing feedback and continually enhancing work quality.
Personal Matters and Errands:
- Provide reliable transportation for the Principals, maintain vehicle cleanliness and readiness, and perform various errands as needed, such as picking up dry cleaning, mailing parcels, and managing banking or post office matters.
- Assist with purchasing or ordering items and handle miscellaneous tasks such as processing returns, exchanges, and bill payments.
Emergency and Flexible Support:
- Respond promptly to the Principals’ ad hoc instructions or emergencies.
- Handle unexpected matters (flight changes, schedule conflicts, emergency meetings, etc.).
Confidentiality and Professional Ethics:
- Strictly adhere to privacy protection and handle the personal information of the Principals with discretion.
- Maintain professional etiquette and a polished image at all times.
Document and Data Management:
- Maintain electronic and physical folders based on family or individual needs, archive important contracts, passports, visas, insurance, etc.
- Update contact information, meeting minutes, memos, and other documents.
Administration and Communication Coordination (Optional):
- Handle incoming calls and guest greetings. Screen and handle daily communications such as emails, phone calls, messages, etc., acting as a representative for the Principals in external communications when necessary.
- Manage important documents, contracts, and personal information to ensure confidentiality.
REQUIREMENTS:
- Bachelor's degree or higher, with experience in hospitality or family office settings preferred.
- A high level of empathy and exceptional client relationship skills, with the ability to build and maintain a trusting relationship through highly personalized and meticulous service.
- Management experience preferred.
- Strong analytical, learning, and communication skills, with strict adherence to confidentiality.
- Technologically proficient, particularly with G Suite, iPhone, and MacBook.
- Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.
- Positive and team-focused, with outstanding interpersonal skills and vendor management experience.
- Proficiency in English, both written and spoken.
- Flexible schedule, willing to work different shifts as needed (e.g., holidays, weekends, evenings, etc.).
- Must be legally authorized to work in the United States and able to pass extensive background checks.
- Must possess a valid U.S. driver's license with a clean driving record, proven driving expertise with an emphasis on safety, reliability, and outstanding service to passengers.
- Ready for pre-employment health screenings, including physical and psychological exams, drug tests, and annual flu vaccination.
- Seeking a long-term commitment.
CORE VALUES:
- Principals’ First: Always put the Principals’ needs and interests first.
- Learn from Mistakes: Admit mistakes upfront and learn and grow from them.
- Conscientious: Attention to detail. Completes duties mindfully, effectively, and promptly.
- Dedication: Shows a deep commitment to the role and the company.
- Accountable: Takes ownership of tasks and completes thorough due diligence.
- Independent: Thinks and acts independently. Able to be self-taught and continuously improve.
- Resilience: Never complains or shies away from work. Welcomes constructive feedback and thrives under pressure.
WHY JOIN US?
- Prestigious Environment: Work within a high-end private household, managing luxurious properties and engaging with an exclusive clientele.
- Strategic Impact: Play a crucial role in shaping and optimizing household operations, contributing to the overall efficiency and excellence of the residence.
- Professional Growth: Access continuous learning opportunities, including specialized training and potential career advancement within a prestigious organization.
- Technology-Driven Operations : Work in an environment that prioritizes modern tools and systems for seamless communication, task management, and operational efficiency.
- Competitive Compensation: Enjoy a highly competitive salary with significant earning potential through performance-based bonuses and comprehensive benefits.
- Supportive Culture: Thrive in a collaborative, supportive work environment that values dedication, integrity, and excellence.
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Company Description
Excellence Services LLC is a professional privately-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success.
Company Description
Excellence Services LLC is a professional privately-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success.
Job Tags
Hourly pay, Full time, Contract work, Work at office, Monday to Friday, Flexible hours, Shift work, Weekend work, Afternoon shift,