Inbound Call Center Agent Job at Opusign, Washington DC

c21FSGFNVmF1KytZMFdMMWFJZFdvY3VyZGc9PQ==
  • Opusign
  • Washington DC

Job Description

Join to apply for the Inbound Call Center Agent role at Sparkbit 360 $37,580.00/yr - $46,850.00/yr We are seeking a patient, detail-oriented, and customer-friendly Inbound Call Center Agent to join our Washington, DC team. This role focuses solely on responding to incoming customer calls. Responsibilities Listen actively to understand customer questions, concerns, and needs Provide accurate information about Sparkbit360s services, processes, and policies Assist with client account inquiries, billing or service clarifications, appointment scheduling, or general customer support Document call details, customer interactions, and resolutions using the companys CRM or call tracking system Escalate issues to appropriate internal teams when needed to ensure timely resolution Follow internal guidelines, scripts, and procedures to ensure consistency in customer service Qualifications High school diploma or equivalent required; some college or professional coursework preferred Excellent verbal communication and listening skills Strong problem-solving ability and patience with customers Good organizational skills and attention to detail Comfort using computers and basic CRM or call log systems Benefits Competitive hourly pay Health, dental, and vision insurance Paid time off and holidays Opportunities for growth and advancement #J-18808-Ljbffr Opusign

Job Tags

Hourly pay,

Similar Jobs

princeps technologies

Clinical Data Manager Job at princeps technologies

 ...the job poster from princeps technologiesHuman Resources Manager @ Princeps Technologies | Hiring Across US | UK | Canada...  ...India | Remote-First Culture | Fast-Growth Roles Job Title : Clinical Data Manager - Mid-LevelLocation : United States or Canada (Remote/Hybrid)... 

CommonSpirit Health

Critical Care, Physician Assistant Intensivist-Hospitalist Job at CommonSpirit Health

 ...Job Summary and Responsibilities CHI St. Vincent Infirmary in Little Rock, AR is seeking a highly motivated and adaptable Intensivist/Hospitalist Physician Assistant (PA) to join our growing team. This position offers flexible scheduling and the opportunity to gain... 

Stevens Real Estate

Real Estate Sales Agent Job at Stevens Real Estate

 ...Description Job Description Are you prepared to transform your real estate profession with an outstanding opportunity? Stevens Real...  ...and dynamic online lead generation framework have driven our agents to unprecedented accomplishments. It's clear why we're among the... 

Tenet Massachusetts

Transporter - $15-17 per hour Job at Tenet Massachusetts

 ...Discipline: Allied Health Professional ~ Duration: Ongoing ~40 hours per week ~ Shift: 8 hours, nights ~ Employment Type: Staff...  ...Receives and transports patients and visitors in a safe and timely manner to their designated destination. Will document request for... 

ValueAdd Research and Analytics Solutions LLP

Freelance Data Entry Keyer Job at ValueAdd Research and Analytics Solutions LLP

This is a remote position. ValueAdd Research and Analytics Solutions LLP is seeking a Freelance Data Entry Keyer to join our team. The ideal candidate will be responsible for accurately and efficiently inputting data into our systems. This role plays a crucial part ...