Job Description

Overview

Location: USA - Miami, 122nd St

Division: Air & Sea

Job Posting Title: Freight Forwarder (Cruise) - 100826

Time Type: Full Time

Freight Forwarder, Cruise

As a Freight Forwarder in the Cruise Department at DSV, you will coordinate the transportation of goods and supplies for cruise industry clients. You will manage shipments, coordinate with carriers, and ensure smooth logistics operations to meet the unique requirements of the cruise sector.

Fraud Alert: DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require payment or ask for personal financial information. If you question a posting, contact HR@us.dsv.com.

DSV - Global transport and logistics

DSV is a global leader in transport and logistics with a presence in more than 80 countries. We offer end-to-end supply chain services, working from offices worldwide to meet customers needs.

Responsibilities

• Arrange and coordinate the transportation of supplies, equipment, and provisions for cruise ships, ensuring timely delivery to ports of call.
• Communicate with carriers, airlines, and freight forwarders to secure transportation capacity and negotiate rates.
• Prepare and manage shipping documentation, including bills of lading, shipping manifests, customs documentation, and export/import permits.
• Ensure compliance with regulatory requirements and industry standards.
• Facilitate customs clearance processes for international shipments, including coordinating with customs brokers and ensuring accurate declaration of goods.
• Monitor inventory levels of supplies and equipment to support cruise operations.
• Coordinate with warehousing and distribution teams to maintain adequate stock levels and minimize shortages.
• Serve as the main point of contact for cruise clients, providing assistance, updates, and solutions to meet their logistics needs.
• Address inquiries, concerns, and requests in a timely and professional manner.
• Coordinate logistics activities, including freight forwarding, warehousing, and distribution, to ensure seamless supply chain operations.
• Track shipments, monitor transportation schedules, and address delays or issues proactively.
• Ensure the accuracy and integrity of shipments through quality checks and inspections.
• Implement corrective actions and process improvements to enhance service quality and efficiency.

Skills & Competencies

• Strong knowledge of international shipping regulations, INCO terms, and customs procedures.
• Strong knowledge of handling bonded shipments and issuing bonded documents (7512).
• Familiarity with basic bonded warehouse and FTZ requirements.
• Excellent communication and interpersonal skills.
• Proficiency in using freight forwarding software and systems.
• Ability to multitask, prioritize tasks, and work effectively under pressure.
• Attention to detail and accuracy in documentation and record-keeping.

Preferred Qualifications

• Familiarity with cruise industry logistics requirements and operational processes.
• 2-3 years of experience in freight forwarding, logistics coordination, or related roles, preferably in the cruise industry or maritime logistics sector.

Language skills

• Fluent in English (oral and written).

Computer Literacy

• Proficient in Microsoft Office suite (Word, Excel, Outlook).
• Familiarity with freight forwarding software and systems, such as CargoWise or Flexport.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Each employee may terminate at any time. Some state-specific nuances may apply.

Compensation

For this position, the expected base pay is: $22.50 - $30.50 / Hour. Actual base compensation will be determined based on knowledge, location, skills, experience, and other objective considerations.

DSV does not accept unsolicited agency resumes. Unsolicited resumes will be considered the property of DSV and may be processed accordingly.

DSV is an equal employment opportunity employer. We hire without regard to race, creed, color, national origin, age, sex, religion, disability, veteran status, marital status, gender identity, sexual orientation, or any other protected characteristic. If you require special assistance, contact Human Resources at hr@us.dsv.com. Selected applicants will be contacted by the appropriate HR contact.

DSV - Global transport and logistics

Start here. Go anywhere. Visit dsv.com and follow us on LinkedIn and Facebook.

Notes

Nearest Major Market: Miami

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