Digital Content Management Associate Consultant Job at Blue Cross Blue Shield Association, Chicago, IL

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  • Blue Cross Blue Shield Association
  • Chicago, IL

Job Description

The hiring range for this role is: 58,600.00 - 105,300.00 This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range, and this range may be modified in the future. A candidate's position within the range may depend on factors such as competencies, education, qualifications, certifications, experience, skills, seniority, performance, shift, travel requirements, and organizational needs. This role is also eligible for annual bonus incentive pay. We offer a comprehensive benefits package including paid time off, 11 holidays, medical/dental/vision insurance, a generous 401(k) matching, a lifestyle spending account, and other benefits to eligible employees. Note: Compensation is considered earned, vested, and determinable only when paid. Bonus, commission, or other compensation remains at the company's discretion unless paid, and may be modified. This role supports email marketing campaigns, customer journey mapping, list management, Salesforce support, and documentation. It involves website support, data analysis, and collaboration with vendors for design and implementation. The position requires technical oversight, troubleshooting, and continuous skills development. Primary Job Functions Email Marketing : Develop and execute email campaigns, manage lists, support Salesforce Marketing Cloud users, and improve campaign efficiency through reporting and system management. Website : Maintain and update business data, support design and implementation with vendors, ensure site health and security, and troubleshoot technical issues. Data Analytics : Use data to guide decisions, analyze campaign and platform performance, and assist with data extraction and cleaning. Education, Experience, and Certification Education : Preferred Bachelor's Degree Experience : Required 3 years in CRM, email marketing platforms (e.g., Salesforce Marketing Cloud, Mailchimp), and website management systems (e.g., Liferay, dotCMS, SharePoint, AEM). Knowledge, Skills, and Abilities Intermediate knowledge of HTML, CSS, JavaScript, JSON, AMPscript, SSJS, and SQL in SFMC Strong communication skills Analytical mindset with data interpretation skills Attention to detail and organization Ability to work independently and in teams Financial Responsibilities: No revenue, budget, or people management responsibilities. #LI-Hybrid #J-18808-Ljbffr Blue Cross Blue Shield Association

Job Tags

Shift work,

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