Desktop Support Engineer Job at Advantmed, Irvine, CA

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  • Advantmed
  • Irvine, CA

Job Description

Job Description

Job Description

Key Responsibilities:

  • Configuration of Tablets/Laptop/Desktop as per the IT established process
  • Install Operating system on laptops/desktops
  • Manage Logistics & shipments of ITAssets
  • Coordination with OEM vendor if any support is required
  • Diagnose and resolve basic to intermediate technical issues at Hardware level, Software & application level
  • Collaborate with IT Support team working from INDIA location for the shipment/retrieval activity and physical asset verification.
  • Maintain accurate records of IT Asset Inventory
  • Assist in creating and maintaining Hardware in/out tracker.
  • Provide remote support to Infrastructure team for Hardware related setup, troubleshooting at Data Center as per business requirement including weekend downtime activities.

Requirements

Qualifications:

  • Information Technology, or a related field (or equivalent experience).
  • 1–2 years of experience in a technical support or Desktop support role.
  • Basic understanding of networking, operating systems (Windows/macOS), and common software applications.
  • Basic problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Experience with ticketing systems & IT Asset Management is Addon advantage.
  • Basic knowledge of Active Directory User Management, DNS, DHCP functionality.
  • The employee is required to regularly lift and move IT assets weighing up to 50 pounds as part of managing shipments, inventory and installations.

Work Location:

  • On-site role based in Skypark, IRVINE California (must be able to commute to this location daily Monday-Friday).

Benefits

  • Compensation Range:
    • $28.00 - $35.00 USD/hour
  • Full Time position
  • Health Benefits
  • PTO
  • Life insurance

Job Tags

Full time, Remote work, Monday to Friday,

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