Help Desk Customer Service Agent
Location: Manhattan, NY
Job Type: Long-Term Contract (1099)
Rate: $18 – $20/hour (All-Inclusive)
Start Date: ASAP
Openings: Multiple
About the Role
We are looking for friendly and dependable Help Desk Customer Service Agents to support transportation-related inquiries for a high-volume public service contact center. In this role, you will assist callers with questions about transportation schedules, routing, service updates, and general support.
This position requires excellent communication skills, strong attention to detail, and the ability to remain calm and professional in a fast-paced environment.
Key Responsibilities
What We’re Looking For
Preferred (Not Required)
Training Provided
Full paid training is provided, including:
About Technology&
Technology& is a consulting firm specializing in delivering innovative technology solutions that drive business transformation. We foster a collaborative, inclusive, and growth-oriented work environment for our consultants, ensuring they thrive both professionally and personally.
Equal Opportunity Employer
Technology& is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, national origin, or any other legally protected status. We are committed to creating a diverse and inclusive workplace.
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