Job Description

Customer Service Representative (Call Center | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm)

Kickstart a Long-Term Career in Customer Service

Are you someone who enjoys helping others and wants to turn that passion into a career? Our client's Irvine-based team is looking for motivated Customer Service Representatives to join their growing Customer Support call center.

This is a full-time, temp-to-hire position with excellent long-term potential - perfect for anyone eager to start or grow their customer service career. You'll receive full training, supportive leadership, and a clear path for advancement.

Location: Fully onsite in Irvine, CA 92618

Job Type: Temp-to-Hire

Schedule: 8:00 AM to 5:00 PM, Monday - Friday

Pay: $18.50/hr; weekly bonus opportunities as a permanent employee

Responsibilities

• Manage inbound and outbound customer calls in a friendly, professional manner
• Assist customers with questions, orders, and account inquiries
• Accurately document information and follow up as needed
• Meet or exceed performance metrics and call quality standards
• Work collaboratively with your team to ensure excellent customer experiences
• Take part in ongoing training and coaching to develop your skills

Qualifications

• No prior industry experience needed - we'll provide complete training
• Reliable, punctual, and committed to excellent attendance
• Great communicator with a positive attitude and willingness to learn
• Comfortable using computers and navigating multiple systems at once

How to Apply

If you're ready to take the next step toward a stable, rewarding career in customer service, we'd love to hear from you! Apply today and start your journey with a company that truly values its people and rewards performance.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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