Job Description
Job Description
Job Description
Description:
Day in The Life
- Support the sales team, with a “can do” attitude in reaching or exceeding monthly goals.
- A minimum of 25 outbound calls per day.
- Carrier sourcing and procurement, negotiate rates and track shipments.
- Establish and maintain carrier relationships to leverage the freight spend.
- Monitor on time service standards for carriers and provide accurate and timely reporting of issues.
- Emergency contact person for after hours. (It is a rotation)
- The above responsibilities and additional duties may vary as assigned.
Education/Work Experience
- High School Diploma or GED preferred.
- 1-year customer service experience.
- Logistics experience is a plus.
Knowledge, Skills and Abilities
- Self-Starter and highly motivated.
- Ability to multi-task.
- Attentive to detail and deadlines.
- Can work independently or with a team.
- Organized in a fast-paced work environment.
- Strong PC, phone skills and excellent customer service skills.
Accountabilities
Cover load with reliable carriers * Carrier development of a regular carrier base * Continued Education
Core Values Expectations
- OWN IT – Take Accountability – Do Whatever It Takes – Stay Focused – Be Humble
- HUSTLE – Be Enthusiastic – Be Tenacious – Work Smart
- DO WHAT’S RIGHT – Show Integrity – Be Respectful – Do What You Say
- NEVER QUIT LEARNING – Be Curious – Collaborate – Embrace Coaching
Physical Expectations
- Sedentary work – sit or stand at a desk, use a computer and a phone for most of the day.
- Repetitive motion – type on a computer, write or dial on a phone.
- Hearing – be able to receive detailed information through oral communication.
- Talking – expressing or exchanging ideas by speaking when necessary.
- Visual – be able to see a computer screen, read reports and/or information.
- Pushing, pulling and/or lifting objects 25lbs or less.
Environment Conditions
- Work indoors in an office environment.
- Open work areas.
- Fun and playful environment.
- Music playing – for all to hear.
- Travel as business needs.
Requirements:
Job Tags
Work experience placement, Work at office,