Call Center Agent Job at Snaphunt, United States

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  • Snaphunt
  • United States

Job Description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Fantastic work culture

The Job

Our client seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide exceptional service. This remote position allows you to work from the comfort of your home.

Key Responsibilities:

  • Handle inbound and outbound calls from customers
  • Provide accurate information about products and services
  • Resolve customer inquiries, complaints, and issues in a timely and professional manner
  • Update customer records in the database
  • Maintain high customer satisfaction levels by offering friendly, efficient service
  • Achieve personal and team targets related to call handling, response times, and quality assurance

Benefits:

  • Competitive monthly salary of $2,500
  • Work-from-home flexibility
  • Opportunities for career growth within the company
  • Health insurance and other employee benefits
  • Paid training

The Profile

Requirements:

  • High school diploma or equivalent (Bachelor’s degree is a plus)
  • Previous customer service or call center experience preferred, but not required
  • Strong communication and problem-solving skills
  • Ability to work independently and manage time effectively
  • Reliable internet connection and a quiet workspace at home
  • Flexibility to work in shifts (including evenings and weekends)

The Employer

Our client was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy.

Job Tags

Full time, Remote work, Flexible hours, Shift work, Afternoon shift,

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